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Software & Hardware Support



You invest in software and you want optimal performance. You also must keep systems up and cost down in a complex global business environment. The good news is that you’re not alone. you get a world class partner who understands your business and will help you increase uptime, reduce Total Cost of Ownership, and drive business outcomes. Our global support professionals will ensure your success.

Maximize Uptime - Resolve technical issues efficiently through regular product updates, patches, and fixes, and 24x7 access to multiple our customer support options.

  • Global Support Get self-service, follow-the-sun case handling, including local language experts and unlimited access to Software Support Online for information, documentation, and self-solve features.
  • Personalizes Services Engage with familiar, named KP technical support experts to productively drive case avoidance, minimize disruption, and reduce risks by using our Support.
  • Optimized Resources Lean on expert engineers to help expand the use of your software, drive adoption, and focus on innovation instead of having to micromanage operations.
  • Realize value Transition from only managing operations to delivering desired outcomes and exceeding business goals by using our Support.